RETURN AN ITEM:

Notify us via email as soon as you receive the item (no more than 2 working days after receipt of the item - delivery date).

Include your Order number, Name, Address, along with the reason for returning the item(s).

Please ensure all tags are on the garment, the garment is unworn and in it's original packaging.  Please note, failure to comply will result in your request for refund being declined.

Upon contacting us via email, we will then respond within 48 hours with further instructions.  If your request for a refund is accepted, you will be provided with instructions to package and securely return the item(s).

Please note, the buyer is responsible for the cost of returning the any item(s).  It is very important that you obtain a tracking number and use our recommended courier service to avoid delays or loss.

As soon as we receive the return, we will process and respond within 48 hours.  All refund will be issued within 3 - 5 working days back to the method of payment.  Please note, some banks or card providers may experience some delay in processing.

EXCHANGE AN ITEM:

Notify us via email as soon as you receive the item (no more than 2 working days after receipt of the item - delivery date).

Include your Order number, Name, Address, along with the reason for wanting to exchange the item(s).

Please ensure all tags are on the garment, the garment is unworn and in its original packaging.  Please note, failure to comply will result in your request for an exchange being declined.

Upon contacting us via email, we will then respond within 48 hours with further instructions.  If your request for an exchange is accepted, you will be provided with instructions to package and securely return the item(s).


Please note, the buyer is responsible for the cost of returning the any item(s).  It is very important that you obtain a tracking number and use our recommended courier service to avoid delays or loss.


Please note, if you cancel an order after it has been shipped. You will have to return the item(s) to us in order to be refunded (you'll only be refunded the value of the order, shipping costs will not be refunded).

Please contact us if you require further information or assistance.